M10K-60 slots refrigeration vending machine

We offer a one-year warranty on the entire machine, covering all parts and software. Lifetime customer service.

I wanted to take a moment to outline our after-sales service process to ensure you have a clear understanding of how we handle any potential issues with your machine. Our dedicated after-sales team is based in Fontana and is committed to providing efficient and effective support.

Here’s how we typically address machine-related concerns:

• Video Guidance – In most cases, our team resolves issues through step-by-step video instructions, allowing for quick troubleshooting without the need for on-site visits.
• Part Replacement with Remote Support – If a part needs to be replaced and the process is straightforward, we can ship the necessary component to you and guide you through the replacement process via video call.
• On-Site Technical Support – For more complex issues that cannot be resolved remotely, we will arrange for our technical team to visit your location and perform the necessary repairs.
  

Our goal is to minimize downtime and ensure your machine operates smoothly. Should you ever encounter any problems, please don’t hesitate to reach out to us. We’re here to help!

Thank you for your trust and cooperation. If you have any questions or need further clarification, feel free to let me know.